Customer Experience Management (CEM) Market Research Report – Segmentation by Component (Solutions , Services); By Touchpoint Type (Call Centers, Websites & Web Portals, Mobile Applications, Social Media Platforms, Email Interactions, In-Store/Branch Interactions, AI-Powered Chatbots & Virtual Assistants, Messaging Apps (e.g., WhatsApp, SMS)); By Deployment Model (Cloud-Based, On-Premises); By End-User Industry (Retail & eCommerce, Banking, Financial Services, and Insurance (BFSI), IT & Telecommunication, Healthcare & Life Sciences, Hospitality & Travel, Government & Public Sector, Manufacturing, Media & Entertainment, Automotive, Others (e.g., Utilities, Education)); Region – Forecast (2025 – 2030)